INTEGRATED TRAINING/COACHING SOLUTIONS PROGRAMS
A training/coaching educational services specializing in the past eighteen years in helping companies increase
market share, develop and retain talent, and improve communication and
management strategies. Services
include training, coaching, facilitating, team & leadership building,
seminars, public speaking/spokesperson, market research (surveys/focus groups),
as well as creating and implementing successful marketing, public relations,
and grassroots outreach programs in the mainstream and Hispanic markets for
Fortune 500/1000 companies and State organizations. Targeted industries include foodservice, hospitality,
health, education, communications, financial, and consumer packaged goods.
Partial list of the services
offered at the local, regional and national levels:
o Customer Acquisition & Retention
o Territory Management
o Sales & Service Coaching
o Sales Training
o Negotiations Training
o Leadership Development
o Management Training
o Train the Trainer
o Presentations Training
o
Customer Service
Training
o
Multicultural
Employee Recruitment Modules for Successful Hiring & Retention
o Customized Management/Employee Educational Training
Programs
o Cultural Training To Increase Hispanic Client Base
o Bilingual Training Seminars
o Grassroots Outreach Coaching/Mentoring To Increase
Service/Product Awareness/Sales
TRAINING/COACHING/FACILITATING
CAPABILITIES
Partial Capabilities Expertise Involve:
o Deliver and design educational leadership
coaching/training programs
o Strong customer service focus
o Engage, conduct, keep sessions focus, and guide
the flow of group discussion
across selected
topics
o Develop and deliver appropriate bilingual
training programs sensitive to the
cultural language, and educational diversity of industry audience
(expert in
mainstream
mainstream
o Strong problem-solving skills, with the ability
to provide creative solutions to
real-time challenges with consistent follow
through
o Analyze/identify performance gaps and create
solutions
o Able to shift individuals, teams, and
organizations from current state to desired
state
o Effectively communicates at all levels of the
organization; adjusting to meet the
audience needs
o Improve the audience ability to set goals, take
action, and maximize strengths
o Manage time effectively; focus on the critical
priorities to meet business and
training demands
o Experience in conducting already based defined
training curriculums
o Sales – Develop and deliver training
solutions tied to ROI objectives
o Excellent consultative and communication skills
and ability to interface
effectively
with all levels of employees, management and external customers
o Successfully complete train the trainer programs
by meeting the necessary
standard guidelines
o Manage and facilitate cross-functional company
agencies, vendors, and affiliates
o Create training manuals, plan, develop, and
facilitate training and organizational
development initiatives
targeted to the organization's needs
o Attention to detail/accuracy and internally
motivated to seek out answers,
generate ideas, and develop new skills
o Provides coaching, mentoring, and leadership to
other trainers
o Speak at conventions and represent clients as a
spokesperson
Media training/campaign spokesperson seminars
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